We are lucky to have our very own Dispensary on site at Orsett Surgery.

Only patients who live further than 1 mile away from a chemist may collect their medication from us (dispensing patients).

Opening Times

Monday to Friday: 9am – 1pm & 4pm – 6:45pm.

Please note that no calls will be taken between 1pm and 4pm.

We are closed on the 2nd Tuesday of every month from 1pm.

We are closed on the 1st April each year for stock take.

Medication requests

All requests for medication must be made in writing, by the patient.

At the moment we require 3 – 5 working days notice to fill out your request.

Please do not wait until you run out of your medications before putting in a request!


You can request your medication in the following ways:

  1. In person: place a piece of paper in the box at reception.
  2. By email: send an email to medrequests.orsett@nhs.net including your name, date of birth and medication required.
  3. Online via Patient Access, or via the NHS app.

Non-Dispensing patients

If you do not live in an area where we are allowed to dispense your medication to you will have your prescription sent electronically to a pharmacy of your choice.

Just let us know the name of your chosen chemist.

From May 2020, this is now mandatory due to a government NHSE policy.


  1. Your prescriptions are free – according to your age or if you have a medical exemption.
  2. You pay for your prescriptions – £9.35 per item or you have a pre-payment certificate.

Sharps Disposal

Allcures Pharmacy62 High Street, Grays, RM17 6NA
Boots17 Derwent Parade, South Ockendon, RM15 5EF
Hassengate PharmacySouthend Road, Stanford-le-Hope, SS17 0PH
Dock Pharmacy128 Dock Road, Tilbury, RM18 7BJ

You can find more information on the Thurrock.gov.uk website:

Dosette Boxes

We are unable to provide dosette boxes as part of our service.

If you or a family member would benefit from a dosette box you will need to find a pharmacy which is willing to provide this service for you and then let us know.