Ways to contact a doctor:
- Telephone Consultation
All sessions are by telephone only.
If the Doctor deems it necessary then they will ask you to come in for a face-to-face. You must attend appointments alone, unless accompanying a child then it is one parent/carer.
If you are signed up for the text messaging service you will receive a text confirming your appointment. It will say it is a phone call. This message is the same for all appointments. Therefore, if you know you have a face-to-face (such as a Nurse or Midwife appointment) please disregard the text.
Phone Consultations – if you need to speak to a doctor
Consultations are between 9am – 2pm & 4:30pm – 6:30pm every weekday.
To book an appointment for that day call at 8:30am that day.
To book an appointment for a future date call the surgery between 8:30am – 2pm or 3pm – 6:30pm.
Medication reviews are being done over the phone as well.
PATCHS – email a doctor
How does it work?
- You can register for PATCHS via your GP practice website. You’ll be asked to enter your email address and set a password.
- Once you have registered, you can access PATCHS by clicking the link on your GP website or opening the PATCHS app on your smartphone. Login by entering your registered email address & password.
- Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
- Your answers are sent to your GP who responds as quickly as possible. Initial responses may be via online message or phone, with face-to-face or video consultation appointments scheduled if necessary.