Ways to contact a clinician:
As of Monday the 6th of October 2025, the surgery will be operating a Total Triage appointment system for GP appointments. All patients will need to complete a triage form for all GP appointments & administration requests including FIT notes. The triage system will be in place at both Orsett and King Edward Drive surgeries. You will be able to submit your form from 8am Monday to Friday only.
- Find the triage form online at https://orsettsurgery.com/ , or on the NHS app.
- Ring the surgery where the reception team will send you the link for the triage form or any patients that need extra support they will complete the triage form with you over the phone.
- In person: You can come into the surgery where you will be able to complete the form using an iPad – help will be given to patients that require extra support.
- Once triaged by a GP, patients will be contacted and offered appointments based on urgency and clinical need.
Consultations
Appointments are either by telephone or face-to-face.
Orsett patients:
Consultations are usually between 09:00-12:00 and 16:00-18:30.
King Edward Drive patients:
Consultations are usually between 09:00 -12:00.
Medication reviews are being done over the telephone by our Clinical Pharmacists.
Direct Access to our First Contact Physiotherapist (FCP) and Mental Health Practitioner (MHP):
We can book you an appointment directly with our FCP and MHP without the need to speak to/see a GP first.
Extended Access Evening and Weekend GP and nurse appointments
We now also provide GP and nurse appointments outside of normal surgery hours. These appointments are available Monday to Saturday and are hosted by the various surgeries within our PCN, both for face-to-face and telephone appointments. Please call your surgery for availability.
The Stanford-le-Hope PCN consists of:
Orsett Surgery & King Edward Drive Surgery
Hassengate Medical Centre
Horndon-on-the-Hill Surgery
Southend Road Surgery
Neera Medical Centre
Sorrells Surgery
Orsett Surgery 