Medication requests
All requests for medication must be made in writing, by the patient.
Since 1st July 2018 prescription requests are only accepted from the patient and not from pharmacies.
We require at least 72 hours (3 working days) notice to fill out your request. This increases to 5 working days at bank holidays and over Easter and the Christmas period due to increase in demand.
Please do not wait until you run out of your medications before putting in a request!
How?
You can request your medication in the following ways:
- In person: place a piece of paper in the box at reception.
- By email: send an email to reception.f81137@nhs.net including your name, date of birth, and medication required.
- Online via Patient Online, or via the MyGP app.
If you send your request by email you will receive an automated reply back when it has been looked at. Please ensure that you receive this acknowledgement of your request.
Please note that the MyGP app only shows medication which the doctor has put into repeat. Only the doctor can move medication into repeat.
Dispensing patients may only collect their medication from the dispensary.
28 Day Prescribing
From April 1st 2017 this surgery will adopt 28 day prescribing.
By doing so we hope to:
- Reduce medicine wastage.
- Save much needed funds for the NHS.
“What is the reason behind this change? Research has shown that a very large amount of medication is wasted when doctors prescribe for two months (56 days) resulting in the loss of millions of pounds of NHS money. This money could be used to provide services elsewhere in the NHS. The Department of Health supports one month prescribing and has said: “A 28 day repeat prescribing interval is recognised by the NHS as making the best possible balance between patient convenience, good medical practice and minimal drug wastage”
If you are being prescribed a “repeat medicine” your doctor will now start to prescribe enough of each medicine to last you for 28 days.
Orsett Surgery 