myGP app – do it all from your phone

You can now do it all from your phone!

You can use this app to:

  • Book and Cancel Appointments 24/7
  • Order your Prescriptions

Other features:

  • Care for your loved ones – link your children, partners, parents and other dependents to your account (see instructions below)
  • Monitor and Track your Health

Click here to get the app or find out more about it.

How to get online:

First you need to sign up to online services with us. Ask reception for a form to fill out and bring ID with you. We will then give you a password (same as Patient Access).

The mobile number we have for you must be up to date in order for you to use the myGP app.

Only patients who are 16 or over can use the myGP app.

How do I add my family?

Child dependants: Under 12 years old

First they must be registered with your mobile number at the surgery.

  1. Select the Profile section from the bottom menu bar.
  2. Select the Dependant & Carers page.
  3. Select the green ‘Add Dependant’ button.
  4. Enter your mobile number and your child’s date of birth.
  5. When the system finds your child dependant, you will need to authenticate with a 4-digit code.
Teenage dependants: 12-15 years old

First the teenager must tell the surgery that they give consent to be added as a dependent to their parents myGP app account.

Once the practice has done this, you will be able to add them to the myGP app in the same way as the above section (under 12 years old).

You can then enter their date of birth and mobile number.  You will be notified if you have successfully added your dependant.

You will then be able to see their profile appear when selecting the Book Appointment button on the homepage. Choosing them will allow you to book appointments for them.

Adult Dependants: 16+

The dependent must download the app themselves and then they can give permission for someone else to add them as a dependent, as follows:

  1. Select the Profile section from the bottom menu bar.
  2. Select Dependants & Carers.
  3. Select the Add Dependant button and type in their mobile number and date of birth.
  4. You will get a page pop up saying that your dependant has been notified through their myGP app that you would like to add them to yours.
  5. Your dependant can then log-in to the myGP app from their smartphone and accept the permission message.
  6. Once they have replied ‘Yes’ to this permission message, you will be notified and will be able to see their profile appear when booking appointments.

If your adult dependant does NOT have a smartphone then they must be registered with your mobile number at the surgery.

  1. First, make sure they are registered with your mobile number at your practice.
  2. Selecting the Profile section.
  3. Select the Dependants & Carers button and then select the Add Dependant button.
  4. They will need to give permission to being added as a dependant. They can do this using myGP from your phone:
    1. First, you will need to disconnect from the app. By going Settings and selecting Disconnect at the bottom.
    2. Using your smartphone, they can then log-in with your mobile number and their date of birth.
    3. Once they are logged in they can reply to the permission message, and then disconnect from the app as well, the same way through the Settings section.
  5. You can then log back in with your details and you will be able to see your dependants’ profile appear the next time you go to book an appointment.